The Manager & Participant Journey
A synchronized view of what happens on both sides of an onboarding program — from day 1 to program completion.
A synchronized view of what happens on both sides of an onboarding program — from day 1 to program completion.
The manager opens the ETBZ Wizard and defines the onboarding program: milestones, drift thresholds, recovery rules, and team structure.
Noah gets an email invitation. He opens his personal bingo board: 25 cells across 6 categories. Clear milestones, clear deadlines.
The heatmap shows all 8 new hires. Most are green. Noah is progressing well — 14 cells completed, 2 bingo lines. No alerts yet.
Noah commits to cells, marks progress, and completes 14 of 25. Two bingo lines unlock: Swag Kit and a coffee with VP R&D.
Dashboard shows: Noah reported a blocker on "Production Access" — waiting 3 days for DevOps. The system auto-alerts the manager with a recommended action.
Noah clicks "Blocker" on the Production Access cell: "I want to progress but can't — DevOps hasn't responded." The drift clock pauses for this cell.
The intervention log shows: Noah re-planned 2 cells this week (within guardrails). The manager sees it's managed, not chaotic. No manual intervention needed.
Noah moves two deadlines by one week — within guardrails (max 2 per week). No shame, no email to manager. Just a logged adjustment.
Carlos hasn't reported in 10 days. The system recommends MVC. The manager approves — Carlos's board shrinks from 25 to 8 essential cells.
Carlos returns to find a smaller board: 8 cells instead of 25. The message: "We reduced the scope. Just do these. When you're ready, click Re-entry."
The program ends. The manager sees a full ROI report: 87% completion, 6.5% dropout (vs 14% industry), 24 auto-resolved drift events, only 14 manual interventions.
Noah finishes with 22/25 cells completed and 4 bingo lines. Benefits unlocked: Swag Kit, VP Coffee, Team Lunch, and Hack Day project pick.
Explore the Onboarding demos — participant board and manager dashboard.